One agent answers every chat and every call, explains your DPC model, builds confidence, and nudges each visitor toward membership — even while you're asleep, the clinic is closed, or you're out on the golf course.
Follow the journey ↓Jordan finds your practice at 11pm, looking for a doctor who takes new patients. Whether Jordan opens the chat widget or dials your practice line, it's Ela who answers — clarifying doubts, explaining your DPC model, and building confidence. During office hours, and long after them.
If Jordan doesn't convert right away, Ela keeps following up — sending the link to purchase a membership, answering whatever's still unclear, or booking a meet & greet if more questions remain. If Jordan's in a rush, Ela offers to call back later; if Jordan wants, a callback can be requested any time.
Picking a plan and paying takes under two minutes — card on file, membership active, receipt sent, all through Stripe. Ela then hands your clinic an AI execution report of the whole conversation, and sends Jordan a welcome email covering the do's and don'ts of your practice.
Ela's work is done — Jordan isn't a lead anymore, Jordan is a member, ready to book. Fia schedules the first appointment, and the relationship moves into the clinic — scheduled, documented, and cared for inside the rest of the CareShip platform.
“Even when you're asleep, the clinic's closed, or you're out on the golf course — Ela is still guarding your front door.”
Most DPC membership platforms — Hint included — still hand a hurting patient a long sign-up form and call it onboarding. CareShip doesn't. Ela handles the entire membership conversion hands-free, inside a normal conversation. Not one click. Zero.
Starts at $49/month. Built completely modular — use what you need, pay for what you use.